Corporate travel: How Uber for Business is changing the game

 Lost receipts and out-of-policy rides are an inconvenience for many businesses trying to manage corporate travel. Now, popular ridesharing platform Uber is making the process much simpler with its Uber for Business service.

By Beth Wallace

More than 65,000 global businesses of all sizes are choosing Uber for Business to efficiently and reliably move their workforce around, whether it be a ride to the airport or a car for your client. Uber for Business is designed to make business travel simpler for companies and their staff – from booking rides to claiming expenses.

Here are just some of the features that could make Uber for Business a good choice for your company.

Convenience. The latest data from Roy Morgan shows that Uber is Australia’s preferred ridesharing service, so many employees will be familiar with the brand’s global platform.

To book a trip, users simply log in to their existing Uber rider account, then select either their personal or business profile. To prevent confusion between the two, companies can set up expense code or trip description fields, which must be completed before bookings are finalised.

Having these controls in place has been a game changer for the Australian Bureau of Statistics (ABS), which joined the Uber for Business platform at the start of April 2018.

Although staff had been encouraged to use Uber for the two years prior, very few did so out of fear they might accidentally charge personal trips to the business account. 

“The double prompt [that confirms the trip is for business purposes] has given them the confidence to utilise the platform,” says Richard Grigg, assistant director of business services for the ABS. 

“In the past 18 months, the number of trips has trebled and Uber market share across our road transportation has increased from around 2 per cent to 18.5 per cent.”

Savings and efficiencies 

Companies can use the Uber for Business dashboard to organise team travel quickly and easily by logging in to set user permissions, control spending, handle billing and check how much employees have spent.

Uber for Business can also be integrated with expense management platforms like Concur, which negates the need for staff to submit or process manual receipts.  Instead, the receipts are automatically generated into expense reports.

“We're not having to independently run reports on Uber activity either,” Griggs adds. “The audit rules that we’ve put in place means there’s no need for any extra backend compliance checking.”

Safety. Employee safety was a key consideration for the ABS when introducing its rideshare policy – and with all Uber trips GPS-tracked and insured, plus safety support available 24/7, Grigg knows staff members are in safe hands. 

“Drivers must go through stringent regulations and, from the traveller’s perspective, they can see the car type, registration number and the driver’s star rating, then use that information to decide whether or not they want to accept the ride,” he explains. “The other selling feature is the fact that you can share your ride with others in real time.”

An added extra… Companies can now order and get food delivered with Uber Eats for Business – ensuring budget compliance and removing the hassle of arranging meals when staff are traveling for work or ordering food for the team.

The ABS has yet to adopt the Uber Eats for Business service, but Griggs says it is on the department’s radar, explaining: “We will be investigating it as part of our ongoing commitment to leverage technology to improve employee experience and organisational compliance.”

Find out how to sign up your company for Uber for Business


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November 2019
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