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Sonakshi Babbar

Sonakshi Babbar is a communications and marketing expert and the co-founder of employee engagement and wellbeing platform Anxyz. She has worked with leading Australian not-for-profit organisations and was a journalist for Hindustan Times and the UK's New Musical Express magazine. Sonakshi specialises in writing about technology, business, health, music and arts.

With so many of our in-person interactions replaced by virtual meetings and digital communication channels, we have to rely on reading body language, postures, emotions and gestures through the screen.

5 tips for successful digital communication

Businesses across all industries are expected to meet their digitally savvy customers’ expectations of a seamless experience across all channels and touchpoints.

How to deliver a great customer service experience

The key to success in email management is deliberate, intentional behaviour and habits.

The secret to successful email management

Think of LinkedIn as, a networking tool that allows you to have human interactions that you otherwise would have face-to-face.

Network like a pro: How to maximise LinkedIn

Having great connections with the people we work with every day can shape our entire experience of work, and in turn, impact our overall happiness.

How to sustain office friendships when working remotely

The silver lining is that the rapid migration to digital technologies accelerated by the pandemic has opened up new growth opportunities for some start-ups

Australian start-ups: Innovation in times of crisis

We look at the tools and technologies professional services firms may need to navigate the new normal.

5 essential tech tools for your 2021 home office

Virtual assistants. Voice bots. AI bots. These terms are used interchangeably. Simply put, chatbots are “computer programs that can engage in human-like conversations by text and voice.

What a chatbot can do for your business

Workers of the new age will need to have adaptability and flexibility to meet the challenges ahead.

5 ways to start upskilling right now

In just a few years, the Google Analytics tool has gone from being “just another toolbox” for businesses to an integral part of understanding customers and industry trends.

How well do you know your digital analytics?