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Susan Muldowney

Susan Muldowney is a Melbourne-based writer and editor and a former deputy editor of INTHEBLACK. When she's not working she spends her time plotting her next holiday.

The largely deserted forecourt of the Louvre in Paris, in October 2020. The Louvre is one of the most visited museums in the world, but visitor numbers have dwindled to less than a third compared to the same time last year.

Tourism sector: Dealing with a vanishing market

While businesses in several sectors pivot their operations to stay afloat, the travel industry needs to venture further while being very much grounded.

Analytical skills, and the ability to share insights behind the numbers, will become even more important – and it is something that employers will come to expect.

The accounting skills most in-demand post-pandemic

The pandemic has changed how we work – and where we work from. How much will it change demand for key accounting skills? Three experts weigh in.

InterGuard gives employees a productivity score based on what they are doing on their computer.

The role of health in predicting future economic movement

In the face of the pandemic, many governments around the world chose to sacrifice their economies in order to protect the lives of their citizens. Can we expect health to play a bigger role in predicting future economic movement?

Now that we can work remotely, the whole purpose of an office might change.

How COVID-19 will impact future trends in office design

The way we work – and where we work from – has changed. Does this mean office design will change as well? Three experts weight in.

Stephannie Jonovska FCPA (left) and Dionne Jones CPA. Photo: Anthony Geernaert.

Upskilling to transform the finance function at Bluescope

Stephannie Jonovska FCPA and Dionne Jones CPA of BlueScope Australian Steel Products are making use of every possible opportunity to upskill. The goal: a transformation of the company’s finance function, and the hope of emerging from the pandemic better than ever before.

Professor Veena Sahajwalla has a strategy for tipping recyclable material straight back into the economy. Photo: Anthony Geernaert.

How inventor Veena Sahajwalla is revolutionising recycling science

Veena Sahajwalla has launched the world's first e-waste microfactory and plans to export the model throughout Australia, and the globe.

Globally, most businesses have taken a major hit financially due to various governments’ responses to COVID-19, and many will not survive the COVID-19 lockdown phase.

Are higher taxes the best way to shore up the economy?

Three experts discuss if higher taxes are the best way forward, covering productivity, jobs and business growth, government policy and more.

Amid the hardship of the past six months, glimmers of optimism have emerged, and the next version of normal is slowly taking shape.

7 predictions for the new normal post-pandemic

What will our world look like a year from now? Experts and futurists agree that we can expect big changes, and that they will be for the better.

As people turned to digital payment to fight the spread of COVID-19, the march toward cashless societies suddenly picked up pace.

Cashless payments spike in fight against COVID-19

One of the side effects of the COVID-19 pandemic is an uptick in cashless attractions. Does this mean the death of actual dollars and cents?

Too many organisations are not taking the time to make sure their employees are developing soft skills, and too few organisations reward soft skills.

Can you learn soft skills?

With remote working and automation on the rise, soft skills, such as effective communication, flexibility, adaptability and conflict resolution, are even more important. Can these skills be learnt?

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