When is the conduct of a business toward one or more of its clients deemed to be unconscionable? This is a question that has needed to be addressed repeatedly over time as cases involving alleged misconduct by businesses have been brought before courts across Australia.
Resilience is a key component of many organisations’ outlooks. The COVID-19 pandemic put this into sharp relief. Prospering in a post-pandemic world depends on it. Here’s what the experts have to say about what resilience entails.
Dr Kerry Bodle CPA has embedded First Nations culture into the Griffith Business School and is changing the way future accountants learn.
What makes an idea truly great and the right one to pursue over many others? A simple marketing strategy may hold the answer.
The theme for this year's NAIDOC Week is "heal country!". We ask three Indigenous accountants about the role finance professionals can and should play in healing country.
For Yamile Monsalve CPA, understanding numbers is as instinctive as being fluent in a language, and she uses her talent for numbers to make a difference in her local community.
From strategic career moves to lifelong learning, Marilyn Price FPCA constantly draws on her desire to take on new challenges.
We now have a wealth of digital collaboration tools at our disposal, but people are still the crucial factor in strong teamwork.
A shared heritage is an important part of the dynamic in the working relationship between Raj Rana FCPA and his client, Manish Trivedi.
For many organisations, the answer to increasing complexity in the business environment has been to add more reporting lines and heavily detailed processes to everyday operations, often putting common-sense management at risk.
Tony Citera CPA and Elisabeth (Liz) Lampert CPA have pooled their knowledge, capabilities and people skills to influence change and work towards outcomes that benefit their whole organisation.
In uncertain times, it is all too easy to feel crippled with indecision due to fear of what lies ahead. Having courage doesn't mean dispelling fear, but acknowledging it and tapping into self-certainty while planning for the future.
The pandemic has been a catalyst for big changes - not only in the way we work and the technology we use, but also in how teams are structured and managed.
The rise of flexible working marks the beginning of the end for presenteeism. In the 2021 workplace, the challenge for managers is to learn to motivate, engage and trust staff out of their direct line of sight. For employees, it is to ensure all their hard (remote) work doesn’t go unnoticed.
A leap of faith took Paul Cooper FCPA out of his accounting practice and into the world of manufacturing and business, and he has high hopes for Australia's manufacturing sector.
There are plenty of examples of CPAs who start out in accounting, finance and treasury roles and use their varied skill set to advance to the C-suite. However, not many would count compassion among the essential tools in advancing their career.
A well-designed and thoughtfully delivered internship program provides a wealth of real-world experience for the intern, and opens up a world of new talent for the host organisation.
Forget the annual performance review - what we need instead is a new feedback culture that is consistent, respectful and two-way.
In times of rapid and unprecedented change, could gut instinct prove as useful as data and analytics?
Hugh Williams saw the potential of tech before most of his generation. Now he is unlocking digital skills in others.