Technology

There are strategies small and medium-sized enterprises (SMEs) can put in place to minimise cart abandonment and get their customers to click “pay”.

Customer experience optimisation: 4 ways to get to “pay”


Like fintech, insurtech is a broad term that can refer to both the processes and products related to insurance.

How insurtech could transform the insurance industry


Unlike regular meetings, however, hybrids require additional preparation – and special etiquette, starting with the planning stages.

How to run a successful hybrid meeting


Jabra Elite Active earpods are waterproof and offer a warranty against failure from sweat damage.

Wellness tech: Devices and apps for a healthier lifestyle


Clubhouse is an invitation-only audio social network.

Welcome to the Clubhouse: why audio social networks are the future


Video meeting software has matured and become much more reliable, in part due to the rollout of high-speed internet connections for business and residential users.

How to choose video conferencing software


LG’s Rollable smartphone extends to become a tablet.

Gadgets galore: The latest tech devices


A huge marketing budget and expert videography skills are not required to make an impact on clients.

Capturing the basics of video marketing for business


Professor Hugh Williams is one of the world’s foremost experts on internet search and data management and invented the infinite scroll.

Hugh Williams on unlocking your digital skills


Dr Rebecca Segrave and James Morrow in the virtual reality lab at the Brain & Mental Health Research Hub – Monash Institute of Cognitive and Clinical Neurosciences.

Next level: Global gaming industry on the rise


Flipboard’s Cover Stories include the highlights of content from the news providers that you follow.

A world without Google and Facebook?


What you need to know before upgrading to the new generation of laptops that support the remote working revolution.

How to pick a business laptop for your accounting firm


Businesses across all industries are expected to meet their digitally savvy customers’ expectations of a seamless experience across all channels and touchpoints.

How to deliver a great customer service experience


Unily can improve experiences for both customers and employees.

5 technology trends for 2021


Even as we excitedly embrace the world-changing digital tools at our fingertips, we have come to realise that technology alone cannot satisfy our deeply human emotional, social and creative needs.

Why analogue interactions and digital tools work better together


You can have more people in a Teams meeting (up to 250) than you ever could in a standard meeting room.

Making the most of Microsoft Teams


Adopting e-signature technology can be transformational for businesses, and particularly SMEs.

Sign of the times: how to pick the best software for e-signatures


Dual monitors at home are very popular for workers wanting to maintain the same productivity levels as in the office.

How to choose the right hardware technology for home and office


Cybersecurity has evolved from being an IT issue to a material business risk that is of critical importance to accountants and finance professionals.

Cybersecurity evolves in response to digital transformation


Samsung’s Galaxy Z Fold2 5G folds out to become a tablet.

Tech treats: Smartphones, speakers and tablets


Get the latest business technology articles straight to your inbox. Enter your email to receive the fortnightly INTHEBLACK e-newsletter.