February 2020

Read the February 2020 issue of INTHEBLACK magazine.

As economies slow around the world, the onus will be on CEOs, accountants and finance professionals to guide businesses of all sizes through stormy waters.

Business issues 2020: brace for challenges ahead


Hong Kong’s skyline shrouded in a thick haze of pollution, October 2018.

ESG on the radar


Some critics suggest consumers should be more proactive in chasing the best possible deals when renewing contracts such as insurance.

Customer loyalty doesn't pay. Here's why.


While it’s easy to get swept up in the excitement of setting new goals, always remember the big picture. The goals you set need to be realistic and in line with your organisation, while keeping in mind team morale and employee motivation.

How to set realistic goals and objectives


I’m passion driven – always wanting to make a difference. Not only am I a woman in tech, but I’m an ethnic woman in tech. I’m proud of that. Photo: Carolyn Haslett.

From Smart Cities Initiative to Ecosystm, Jannat Maqbool CPA holds many roles


Financial abuse is a hidden and subtle form of family violence that often has dire consequences for its victims.

The accountant's role in stamping out financial abuse


When routine tasks are performed by automation, many people will not have to perform repetitive entry-level tasks, but they will be challenged to do higher-value work.

The accountants' guide to understanding RPA and AI


Australia needs to confront a fundamental question: what is the purpose of private hospital care?

Why Australia's health industry is feeling the pinch


Adam Black FCPA. Photo: Anthony Geernaert.

Career lessons learned from Adam Black FCPA, CFO of ANU


There is a lot of competition for board roles. While recruiters play a role, the most successful way to obtain a board role is through your network.

How to land a board position


Paul Luczak CPA’s decision to launch The Gild Group stems from his two passions – music and numbers. Photo: Jarrod Barnes.

Musical numbers: inside The Gild Group's dual passions


Can we measure wellbeing and happiness and apply those measures to public policy, and how much of a change can a wellbeing perspective make to the world?

How to measure the economics of happiness


Michelle Sin Siew Huey CPA (right) with her sister Melissa Sin Tze Yi CPA. Photo: Rebecca Toh.

Sister act: 3 generations of family business at SKB Shutters


One thing all the scientists agree on is that our brains aren’t designed to handle more than one task at a time.

Why deep focus, not multitasking, should be your mantra


A CPA Australia submission to the IASB calls for formal guidance and illustrative examples on how lease incentives should be dealt with under IFRS 16.

Understanding lease incentives


In 2013 Swastika Devi joined ANZ Pacific, where her challenge has been the enormity of the role.

Many countries, many duties: inside the role of ANZ Pacific financial controller


A new model of learning, known as micro-credentialing, has emerged to fulfil the urgent need for upskilling and retraining in the digital economy.

It's a small world: skilling up with micro-credentials


Just how much has the role of the traditional team leader changed? Not as much as you might think...

6 team leadership strategies that work


A customer uses an Apple watch to make a payment.

Top technology trends for the 2020s


 Imitating a sparkline chart in Excel

Imitating a sparkline chart in Excel