As work becomes commoditised there are ways to add value, lift yourself above the competition and earn the respect of clients. Begin by challenging your clients and demanding answers. Here's how.
The automobile industry is facing unprecedented disruption and, according to Britta Seeger, member of the Daimler AG board of management responsible for Mercedes-Benz Cars marketing and sales, it has to address the changing needs of consumers.
Tony Gill, professor of political science at the University of Washington, believes in tipping, and he has a favourite story about it.
Small and medium-sized accounting firms are dipping their toes into data engineering, the plumbing behind data-driven advisory.
SPONSORED CONTENT: From predictable cashflow to better customer retention, there are many benefits associated with online subscription billing. However, when it's introduced without appropriate preparation, the repercussions can be catastrophic.
There are more women in leadership roles than 10 years ago, but Ruth Medd FCPA and Claire Braund say greater gender diversity will improve an organisation's IQ.
Hailed as the rising star of South-East Asia's economies, Vietnam has undergone considerable business and cultural transformation, courtesy of the Doi Moi economic renewal policy. The question now is where the country goes from here.
Rethinking dental health led dentist Dr Angie Lang to create a soft drink designed to protect and promote the wellbeing of our teeth. Oral hygiene drink Swirlit is the result.
As customer transactions become an increasingly faceless experience, the rare occasions that you directly interact are at a premium. Here are six mindsets for customer service in the retail sector.
Anushka Bandara and Shane Perera of Elegant Media have built a thriving business - and 1000 apps - from the ground up.
The subscription business model is growing exponentially and, as a result, almost every industry is preparing for a different way of dealing with customers. Enormous advantages await those that get it right. Learn more.
Serial entrepreneur Phil Richards FCPA, author of The Entrepreneurial Accountant, straddles two worlds. Part qualified accountant, part tech pioneer, he outlines his formula for success in both areas.
With another year comes another set of business challenges. What does 2019 have in store for global business? Three experts share their predictions.
Disruptive technologies are coming and accounting and finance professionals need to jump on board says Singapore Accountancy Commission chairman Chaly Mah FCPA.
Is blockchain truly impenetrable for hackers? These experts have their doubts.
As access to bank funding has become harder to obtain, more alternative lenders have emerged from the shadows. These lenders (or shadow banks) are not regulated to the same degree as traditional banks. Could some be a disaster in waiting?
Some advance planning before you travel overseas trip can make a world of difference to help you manage your money and stay within your budget.
Artificial intelligence, data analytics and automation: technology is transforming our lives and we need to remain human and bring our experience to understand the information and explain how to respond. This was the message of CPA Congress 2018.
It began as a celebration of singlehood, but the impact of China's Singles’ Day retail event is now being felt around the globe.
An increased capacity for data analysis is providing new insights for organisations – but don’t expect everyone to welcome it, was the message from former New Zealand Prime Minister Sir Bill English to the World Congress of Accountants (WCOA) in Sydney.